Shipping Policy

At Veralis, every piece is crafted with care and intention, and we want your order to arrive as beautifully as it was made. Our team ensures a smooth and timely delivery experience - from our studio to your hands.

Order Processing

Please allow 1–3 business days for order processing before shipment.
During busy periods or special promotions, processing may take a little longer — we’ll always keep you informed of any updates.

Shipping Method

We currently offer Standard Shipping for all orders.

• Estimated Delivery Time: 7–12 business days
• Shipping Fee:
  • Complimentary shipping on orders over $99
  • $7.9 flat rate for orders under $99

Delivery times may vary depending on your location and local postal services.

Track Your Order

Once your order is on its way, you’ll receive a shipping confirmation email with tracking details.
If your tracking hasn’t updated for a few days, please don’t hesitate to contact us — we’ll be glad to help.

Address & Delivery Issues

Please double-check your shipping address before completing your order. If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply to resend your order.

Lost or Damaged Packages

If your package arrives damaged, or if it’s delayed or lost in transit, please contact us promptly at @veralis.com.
Our customer care team will handle your case with utmost attention and care until it’s fully resolved.

At Veralis, we believe your jewelry’s journey should be just as graceful as the moment you wear it.